The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.

Articles

How can I cancel my account or services? To cancel your account or specific services, please use the Submit a Ticket through Your Account... Views: 365

How can I retrieve my password for My Account in the Client Area? You may request that your password be sent to your email address by filling out the Password... Views: 509

How can I view, edit, or change my billing info? All of your billing and account information can be viewed, edited, or changed through Your... Views: 851

How do I login to the Client Area? You can login to the Client Area by going to Your Account page. Views: 602

How do I update my credit card or payment information? You can update your credit card or payment information in Your Account. Views: 1201

How will I be billed? All billing is done through Your Account. Invoices will be sent via email and payments are made... Views: 651

What do I do when my account was suspended for non-payment? You may login to Your Account and make a payment. After payment is made, your website will... Views: 430

What methods of payment do you accept? We accept Visa, MasterCard, American Express, and PayPal. Invoices will be sent via email and... Views: 1314

Where can I view current and past invoices? You can view all current and past invoices by logging in to Your Account. Views: 780

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