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Why does my FTP fail to connect?

If your FTP progam is not connecting properly, here are some possible reasons:

1. Your firewall could be blocking it.
2. Make sure you are using the right IP address (if required).
3. Make sure your username and password are the same as your control panel username and password.
4. Some FTP programs require a path in order to connect. Your path would be /home/YOURUSERNAME/public_html

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